House of Hound is committed to preserving the privacy of our clients and website visitors. Please read the following policy which explains how we use and protect the information that you provide.
Data we collect from you:
House of Hound collects data about you:
when you request services or otherwise provide us with your personal details (such as your name, contact details, email address etc.); and
from your usage of the website and any other information you post on the website, email or otherwise send to us.
Use of Data
We will only use your data:
to supply you with the products, services and information which you have requested; and
to help improve our services generally.
We may contact you by telephone as well as by email. If you change your mind about being contacted in the future by either of these means then please let us know.
All information you provide to us is stored on secure servers with industry standard anti-virus and firewall protection in place.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted online or through the website. Any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.
Disclosure of Data
We process all data in accordance with the EU General Data Protection Regulation. We may disclose your data to other third parties who act for us in order to provide the information you have requested. Unless required to do so by law, we will not otherwise share, sell or distribute any of the data you provide to us without your consent.
You have the right to ask for a copy of the data held by us in our records. You also have the right to require us to correct any inaccuracies in your data or delete your data.
We may make changes to this policy from time to time and any changes will be posted on this page.
If you have any queries or concerns regarding the use of your data or this policy then please contact
43 Roseburn Terrace, Edinburgh, EH!@ 5NQ
We will make all efforts to deal with any requests or concerns as speedily as possible.
If we are unable to resolve any issue to your satisfaction, you have the right to complain to the Information Commissioner’s Office. Contact information can be found at https://ico.org.uk/global/contact-us/.